Support Analyst

EXL · Pune, Maharashtra, India · Unclear

Role Title: L1 Support Analyst Location: Pune (India) Shift: Rotational 24×7 — Shift 1: 7:00 AM–4:00 PM | Shift 2: 3:00 PM–12:00 AM | Shift 3: 11:00 PM–8:00 AM (IST) The L1 Support Analyst is a first-line operations engineer responsible for 24×7 monitoring, triage, and incident management of Banking

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